Filing an insurance claim isn’t as simple as it seems. Even small oversights can cost you thousands or lead to unnecessary delays. Here are the five most common mistakes homeowners make—and how you can avoid them.

1. Failing to Document Damage Properly

After a loss, many people clean up before taking photos. Unfortunately, without proof, it’s harder to recover full value.

Solution:
Take clear photos and videos of everything—inside, outside, and from multiple angles. Save damaged items until your adjuster has inspected them.

2. Waiting Too Long to Report the Claim

Delays can complicate your claim or even lead to denial.

Solution:
Notify your insurance company as soon as possible, and document the date and time you called.

3. Accepting the First Offer Without Question

Initial settlement offers are often lower than you’re entitled to. Insurance companies count on homeowners accepting quickly to move on.

Solution:
Review any offer carefully and consider having a professional evaluate whether it’s fair.

4. Overlooking Hidden or Secondary Damage

Water can seep behind walls. Smoke can penetrate insulation. These issues often appear weeks later and can be costly.

Solution:
Request a detailed inspection. Public adjusters and restoration experts can help uncover hidden damage early.

5. Trying to Handle Everything Alone

Insurance policies are complex, and claim negotiations can be stressful. Without expert help, you risk settling for less.

Solution:
Work with a public adjuster who knows how to document your loss, prepare estimates, and negotiate on your behalf.

Protect Yourself by Being Proactive

At Black Diamond Claim Solutions, we help you avoid these common pitfalls. From the moment you call us, we’re your advocate—protecting your interests and guiding you through the process.

If you’ve experienced property damage, reach out today.

We’ll make sure your claim is handled correctly—right from the start.