PRIVACY POLICY
- Introduction
Black Diamond Claims Solutions (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or otherwise interact with us, including through SMS or phone communications, after opting in.
- Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- IP address
- Communication preferences
- Other data submitted by you via forms or email
- How We Use Your Information
We may use your information to:
- Contact you via phone or text once you’ve opted in
- Respond to your inquiries
- Send you marketing messages, updates, or offers
- Improve our website and services
- Comply with legal obligations
- Consent to Call or Text
By providing your phone number and opting in via our website, email, or other channels, you consent to receive calls and text messages from us, including marketing and informational messages, at the number provided. Consent is not a condition of purchase.
You may opt out of marketing texts at any time by replying “STOP” to any text. For help, reply “HELP” or contact us at info@blackdiamondservices.com.
- Sharing Your Information
We do not sell your personal information. We may share your information with:
- Third-party vendors who assist in our communication or service delivery
- Legal authorities when required by law
- Affiliates and subsidiaries under common control
- Data Retention
We retain your information as long as needed to provide services or comply with legal obligations.
- Your Rights
You may:
- Opt out of text or email marketing
- Request access, correction, or deletion of your personal data
- Withdraw consent at any time
- Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data.
- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
- Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted with a new effective date.
Terms of Use
- Acceptance of Terms
By using our website or opting in to communications, you agree to these Terms of Use. If you do not agree, please do not use our services.
- Use of Website
You agree not to:
- Violate any laws or regulations
- Transmit any harmful or unlawful content
- Interfere with the operation of the website
- Use the site for unauthorized or commercial purposes
- Communication Consent
By opting in, you consent to receive calls and text messages from us, including those sent by automated systems. Message and data rates may apply. You may opt out at any time by following the instructions in our communications.
- Intellectual Property
All content, trademarks, and materials on this site are the property of Black Diamond Claims Solutions or licensed to us and may not be used without permission.
- Disclaimer
Our services and website are provided “as is” without warranties of any kind. We do not guarantee uninterrupted access or error-free service.
- Limitation of Liability
To the fullest extent allowed by law, we are not liable for any indirect, incidental, or consequential damages arising out of your use of our site or services.
- Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in a court of competent jurisdiction located in Florida.
- Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our website or services constitutes acceptance of those changes.
For further information regarding our Privacy Policy and Terms of Use, please contact us at:
Email: info@blackdiamondservices.com
Main Office: +1-866-688-0069
Address: 1300 Sawgrass Corporate Pkwy #144 / Sunrise, FL 33323
Effective date: July 11, 2025
